Business Book Brunch: Emotional Agility

Written by Bee Christie.

Review of June’s Business Book Brunch

Ozone Coffee Roasters was buzzing when I arrived, early, for my first Business Book Brunch (BBB) on Sunday 18 June. However, I wasn’t the only eager beaver to arrive early and ready bookto discuss our featured book, Emotional Agility: Get Unstuck, Embrace Change and Thrive in Work and Life by Susan David.

Like most network events, everyone around the table introduced themselves, and we had a range of members old and new, BBB virgins and seasoned professionals. We had the odd confession from people who hadn’t quite finished the book, which seems to be normal etiquette for the brunch session, so no pressure ladies! Our lively discussion was only interrupted by the generous portions of eggs benedict, smoked fish kedgeree, omelettes, etc., we had ordered to accompany our hot and cold drinks.

Susan David’s concept of emotional agility is about facing up to our emotions and using them to make decisions to lead a happier life. She draws on over 20 years of academic research and consulting, and writes about her own emotional experiences growing up in South Africa to overcome adversity.

The first step to emotionally agility is to acknowledge that our ‘emotions contain information, not directions’*. This is my favourite quote in the book and a theme that resonated strongly with most us. (In a podcast with Rob Bell, Susan calls it ‘data not direction’^, which I think is a much catchier phrase!) That is, our emotions aren’t telling us how to feel, think or act. Emotions are data to be analysed and interpreted to help us make decisions.

To adopt this first step we must face up to your emotions, which is something I’m not particularly good at. I’m what Susan David calls a ‘Bottler’**: I bottle up my negative emotions and pretend they don’t exist. So, instead of ignoring them I’ve been facing up to them. As I work away at home on my own on my new business start-up, I’ve been asking myself, “Why am I frustrated? Why am I anxious? What are these emotions telling me?”. I believe that by acknowledging my emotions and using them to make decisions I’ve been able to channel my energy into more productive tasks leaving the negativity behind.

This leads onto another theme from the book that we liked, which is learning to let things go, or ‘unstuck’ as Susan David calls it. As Kiwi women, we are great at writing lists. We receive great pleasure crossing things off as they are done – completed! However, persevering with something can be a waste of time, especially if it’s no longer relevant and serves no purpose. This doesn’t mean we’ve failed. It means we are now ‘unstuck’ and free to channel our energy into things more productive and satisfying.  

The final theme from the book I want to highlight is values because as New Zealanders living in London we often encounter values that differ to our own. Susan David writes that knowing our values helps us to consistently make the best decisions and, consequently, live happier lives. Frustration was a common emotion we discussed, particularly in the workplace, which is often the result of conflicting values. For example, where a Brit may say, “That’s not my job”, as Kiwis we are more likely to roll up our sleeves and get on with it. There’s not much we can do about this, unfortunately, but if we are emotional agile we can at least understand why we are feeling frustrated, see the broader context, let go and move on.

We talked about lots of other topics in the book, including emotional writing, mindfulness, contagious stress, and compassion for our younger self. But, I’m afraid I’ve exhausted my word count! If you’d like to know how these relate to emotional agility and, like me, you’re curious to find out what happens when you face up to your emotions, I highly recommend reading Susan David’s book.

Many girls had said during brunch that BBB was the highlight of their NZBWN event calendar and, as a book worm myself, I would have to agree. If you’d like to join us our next BBB is Saturday 19 August 10am-12pm at Ozone. We’re reading Quiet: The Power of Introverts in a World That Can’t Stop Talking by Susan Cain. Look out for the invitation soon. If you’d like to get a head start on reading you can find it here:

Bee Christie

Working Bee Productions

Marketing and advertising support services including copywriting, copy editing and proofreading


*David, Susan A, Emotional Agility: Get Unstuck, Embrace Change and Thrive in Work and Life, [Kindle for iPad version 5.10]. Retrieved from 35% - Loc 1413 of 4068.

^ Last assessed 25 June 2017.

**David, Susan A, Emotional Agility: Get Unstuck, Embrace Change and Thrive in Work and Life, [Kindle for iPad version 5.10]. Retrieved from 15% - Loc 587 of 4068.

Our Stories: Lizzie Gurr

Written by Anna Fitzgerald.

Lizzie Gurr bw with name compressLizzie and her husband James are the power couple behind bringing Ozone Coffee Roasters to London five years ago. Although always ambitious with a desire to explore the world, Lizzie never anticipated she would be where she is today.

She describes her New Plymouth upbringing as fairly typical and filled with lots of extracurricular activities and the odd entrepreneurial venture. Later, at university in Wellington, Lizzie began to wonder where her Art History degree would take her and worked almost every night in hospitality (or “hospo”) to avoid feeling like a poor student. It was during this time that she met her future husband, James – an Englishman and a coffee roaster.

Although James initially swore he would never live in London, the two started to crave an adventure and to start their own business. Wellington in particular felt small so they started exploring overseas opportunities.

Celebrating Our 8th Birthday In Style

Written by Toni Fyvie.

FullSizeRender 4This year marks the 8th birthday of the New Zealand Business Women’s Network. To celebrate, over 70 members joined us for a Summer Party in Brixton on Tuesday 13th June. The theme of the evening was celebrating innovation in the New Zealand beverage industry.

Leading the way with innovation here in London is Volcano Coffee Works, who very kindly hosted us on the night in their fabulous roastery. Volcano have just launched their new Volcano at Home product range, the UK’s first bio-based 100% compostable, Nespresso-compatible coffee pods. A huge supporter of the network since the beginning, Emma Loisel and her team put on a night to remember.

Applications Open for May groups

Written by NZBWN Mentor Programme Team.

The NZBWN mentoring programme enables network members to get started on their own individual journeys to overcome challenges, seize opportunities, and realise their aspirations. 


Group One - Hustle + Hush - Applications Closed

This twelve week mentoring programme is for you if you:

  • Are constantly tired/exhausted by work, and feel like there aren’t enough hours in the day.
  • Are functioning externally, but internally feeling that the way they’re working isn’t working/isn’t sustainable.
  • Want to find a way to be more effective in what they’re doing workwise.
  • Desire to find space to recover, recharge, restore, recalibrate and rainbow chase.

The focus of the programme is on helping people to engage with why it’s so important that we balance our HUSTLE with our hush energy, determine their ideal personal balance of HUSTLE + hush and understand where they are currently in terms of balance and identify the steps to get where they would like to be.

Dates: Regular sessions starting on Tuesday 1st May 2018.  You must also be able to attend on 15th May, 29th May, 12th June, 19th June and 3rd July. The first and last sessions will be face-to-face and the other sessions will be remote.
Group times: 6:30pm - 8:30pm for the first and last sessions, and 6.30pm-7.30/8pm for the other sessions
Location: Central, near Old Street tube station, for the first and last sessions. The other sessions will be remote/call.

Tee Twyford

Tee Twyford is hugely passionate about finding ways for us all to hustle harder in the workplace by also “hushing” a little deeper. In 2017 she launched her new business HUSTLE + hush to do just that, enabling and empowering future leaders to chart their own course, bringing out the best in themselves and those around them. 

Prior to this, Tee led inspiring teams of high-performing millennials for the likes of Burberry, Tommy Hilfiger and Charlotte Tilbury, within their digital marketing, social media and content departments. 




Group Two - Growing your Leadership & Influence - Applications Closed


Do you ever wonder what effective leadership really means? Are you struggling to find your place as a leader or wondering how you might take that step? Are you keen to grow your influence with people beyond your team? Are you a leader seeking time and space to reflect on how to be even better?

Leadership isn't easy. It's a skill that is largely developed 'on the job' and, like all skills, requires time and effort to maintain and improve. Our mentoring group will explore how to grow your leadership and influencing skills, reflecting on helping yourself and inspiring others to transform and grow your work. Whether you're someone keen to take their first step in this or a seasoned leader, this group is for you. Specific topics covered will be tailored to meet the needs of the group but might include managing yourself, communication and persuasion, building relationships and coaching, assessing effectiveness, authenticity, difficult conversations, and guiding change.

If you're looking for somewhere to develop your leadership and influence, join us for 12 weeks of learning and laughter with like-minded women.

Dates: Mostly fortnightly sessions starting on Wednesday 9th May 2018.  You must also be able to attend on Monday 21st of May, Tuesday 5th, and Monday's 11th & 25th of June and the 9th of July. Please hold the 23rd and 30th July in the unlikely situation that an earlier group session does not go ahead. 
Group times:  6:30pm - 8:30pm
Location:  Central London
Mentor:  Fiona McKenzie

Fiona is an independent healthcare management consultant and general jack-of-all-trades. Most of her time is spent helping healthcare organisations better collaborate and co-design improvement in services with patients, population and staff. Having filled many voluntary and paid leadership roles, she has developed a strong understanding of the practicalities of leading and influencing well, engaging and empowering colleagues and peers.

While consistently seeking out new opportunities to learn, grow and travel, Fiona has spent most of her life juggling involvement in many life-and-work activities alongside three long-term health conditions. In the process she has learned a lot about 'going plural', building a portfolio career and being an authentic leader in life and work. 


Further groups are being planned for September 2018 so make sure to keep your eyes on the website or sign up to our newsletter and contact the NZBWN Mentor Programme Team if you an interest in a particular theme.

More information about the NZBWN Mentoring Programme can be found here and hereand feel free to contact the NZBWN Mentor Programme Team if you have any questions.

What's the Goss?