The Culture Code: The Secrets of Highly Successful Groups
by Daniel Coyle
Review by Michelle Telling
Every couple of months or so I venture south on the train from Bedford into London and meet up with an inspiring group of Kiwi women enjoying coffee, brunch (@ Ozone Coffee Roasters), and a lively chat about a book. The book we read, The Culture Code by Daniel Coyle, was really well received and everyone was clearly engaged by it with loads of positive discussion.
For me, the book can be summed up with these five words and some quotes taken direct from the book:
- Safety – ‘safety is not mere emotional weather but rather the foundation on which strong culture is built’.
- Belonging – ‘belonging cues have to do not with character or discipline but with building an environment that answers basic questions: Are we connected? Do we share a future?
- Listening – ‘the most effective listeners behave like trampolines, they aren’t passive sponges but active responders’.
- Thank-you – ‘thank-yous aren’t only expressions of gratitude; they’re crucial belonging cues that generate a contagious sense of safety, connection, and motivation’.
- Vulnerability – ‘vulnerability is less about the sender than the receiver…a shared exchange of openness, it’s the most basic building block of cooperation and trust…the vulnerability loop is contagious’.