Author: Kate Murphy
“Listening is the neglected stepchild of communication.”
Have you ever been bored when someone is speaking to you and counted down the minutes until you could extract yourself? Turns out, part of the problem could be you, or at least your listening skills.
The author of this book, journalist Kate Murphy, shared many examples of how she, and others, have uncovered some wonderful stories or resolved issues that wouldn’t have happened if they hadn’t listened well. Murphy suggests we can uncover more interesting stories and information if we give the speaker time to talk, stay curious and ask them questions that delve further into what they’ve already shared.